Terms & Conditions

Welcome to TajTreasures. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our services.

Acceptance of Terms

By using this website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use this site. Your continued use of the site indicates your acceptance of these terms, which may be modified from time to time without prior notice.

These terms apply to all visitors, users, and others who access or use the site. If you do not agree with any part of these terms, you should discontinue use immediately. Any updates or changes to these terms will be posted here, and it is your responsibility to review these terms regularly.

Use of the Website

You may use the TajTreasures website for lawful purposes only. You are prohibited from using the site to post or transmit any material that violates any applicable law or regulation, infringes on the rights of others, or is otherwise unlawful, threatening, or defamatory. You agree not to use the website for any activity that could harm us or impair the functionality of the site.

Any unauthorized use of the site, including but not limited to unauthorized entry into TajTreasures' systems, misuse of passwords, or misuse of any information posted on the site, is strictly prohibited. We reserve the right to terminate or restrict your access to the site without prior notice if you violate these terms or engage in any activity that we deem inappropriate.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TajTreasures and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from any content on this site without express written permission from us. Unauthorized use of any content may result in legal action.

You acknowledge that all trademarks, service marks, and logos displayed on this site are the exclusive property of TajTreasures or their respective owners. You are not permitted to use these marks without the prior written consent of TajTreasures or the third party that owns the marks. All rights not expressly granted herein are reserved.

Orders and Payments

By placing an order on our website, you agree to pay the total amount displayed at checkout, including any applicable taxes and shipping fees. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where the product is out of stock, errors in product or pricing information, or suspected fraudulent activity.

All prices are in Indian Rupees (INR) unless otherwise stated, and payment must be made using the payment methods provided on the site. We are not responsible for any fees or charges that your bank or payment processor may impose. Once an order is placed, you will receive an email confirmation. If you do not receive this confirmation, it is your responsibility to contact us to ensure that your order has been processed.

Shipping and Delivery

We strive to process and ship your orders as quickly as possible. Shipping times may vary based on your location and the availability of the products. While we aim to meet the estimated delivery times, we cannot guarantee delivery dates and are not liable for any delays that are beyond our control, including but not limited to delays caused by carriers, customs, or other factors.

We will notify you once your order has been shipped, and you will receive tracking information where available. Please ensure that the shipping address provided is accurate. TajTreasures will not be responsible for any orders that are lost or delayed due to incorrect shipping information provided by the customer.

Return and Refund Policy

We want you to be satisfied with your purchase. If you are not happy with your order, you may return it within 14 days of receiving it for a refund or exchange, provided the item is in its original condition and packaging. Please note that some items may not be eligible for return due to their nature (e.g., custom or personalized items).

To initiate a return, please contact our customer service at [email protected] with your order details. Once we receive the returned item, we will process your refund or exchange. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

Limitation of Liability

TajTreasures shall not be liable for any damages arising from the use or inability to use our website or any of our products. Our liability is limited to the purchase price of the item in question. In no event shall TajTreasures be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business interruption.

While we strive to provide accurate and up-to-date information on our website, we do not warrant that the content on the site is complete, reliable, or error-free. TajTreasures reserves the right to correct any errors or omissions and to change or update information at any time without prior notice. Your use of the site is at your own risk, and you assume full responsibility for any costs associated with your use of the site.

Indemnification

You agree to indemnify, defend, and hold harmless TajTreasures and its affiliates, officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to your use of the site, your violation of these Terms and Conditions, or your violation of any rights of another.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra. You agree that any legal action or proceeding between you and TajTreasures related to these terms shall be brought exclusively in a court of competent jurisdiction sitting in Mumbai, Maharashtra, and you consent to the jurisdiction of such courts.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remainder of these terms shall continue in full force and effect. The failure of TajTreasures to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

Changes to the Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the revised terms. We encourage you to review these terms periodically to stay informed about any updates.

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected]. Your feedback is important to us, and we are committed to ensuring that your experience with TajTreasures is positive.

This document was last updated on August 30, 2024.